PROCESS + WORKING TOGETHER
How we work
We learn your business, establish a starting point, prioritize improvements and do the work. You receive plain-English updates showing what we checked, what we changed and what we observed, including when nothing has moved.
The discovery call
We learn about your business and customers, look at the questions buyers might ask about businesses like yours, explain how we'd approach the work, and tell you honestly whether we think we're a fit.
The call is a chance to discuss scope, the information we need and any questions about working together.
What the first 90 days usually look like
A typical start. Your plan is shaped by your business, and timing varies. This describes how we work, not a contract term or a guaranteed result.
Discover.
We learn your business, your customers and your competitors, and agree on the questions that matter most.
Baseline.
We check where you show up today, and where you don't, so later work can be compared fairly.
Prioritize.
We pick the changes most likely to help first: pages, content and business information.
Implement.
We make the relevant site, content and information improvements.
Review and reprioritize.
We look at what changed, what didn't, and adjust the plan for the months ahead.
The ongoing work loop
Research, check, improve and report. We revisit the questions that matter, look at the answers, make relevant content and information improvements, then use what we learned to choose the next priorities.
That is a work loop, not a fixed schedule or a guarantee that a particular change will produce a mention.
How we measure observations
We record the buyer question, which assistant we asked and the date. We note whether your business was mentioned or cited and where each observation came from.
Answers vary by system, wording and time, so one check is a snapshot, not a ranking. We look at what changed and what did not without treating a screenshot as evidence of lasting visibility. A citation is not a sale.
What your update contains
Every update is written for a business owner, not an analyst. You see what we checked, what we did, and what it may mean, including when nothing has moved yet.
The questions we checked.
The buyer questions we looked at, in plain words.
What the answers said.
Which AI assistant we asked, the date, and whether your business was mentioned or cited. Answers vary by system, wording and time, so one check is a snapshot, not a ranking.
What we did.
The pages, content and business-information work completed.
What changed, and what didn't.
Shown honestly, with where each observation came from.
What's next.
The priorities we recommend next, and anything we need from you.
AI answers can change. We show where observations came from and when; a single answer or screenshot is not evidence of lasting visibility.
What we need from you
We need knowledge of your business and customers, timely feedback and approval of factual claims. The work also needs appropriate access to the website and business information being improved.
We discuss what access is needed for your situation before that work starts.
Who is a good fit?
Local businesses and B2B companies that want customers to find them through AI search and want someone to do the work. We may not be the right fit if you need guaranteed rankings, or if we can't work with you on your website and business information.
Read about the service and monthly retainer before the call.
Talk through the next step
Book a 30-minute call to talk through whether 1Alexander fits your business.
Book a 30-minute call